Frequently Asked Questions

Many consumer electronics, appliance, and parts projects under roughly 20 kg can be reviewed for replacement, but final suitability still depends on product weight, drop-test target, transport method, and outer-carton structure. Sample and transport tests are recommended first.

A common range is 20gsm to 120gsm. Lower gsm is often used for packaging and cover materials, medium gsm for consumer goods and hospitality use, and higher gsm for more durable applications.

Degradation speed depends heavily on local climate, soil condition, temperature, and humidity. Field testing against the local crop cycle is more reliable than using one fixed degradation number.

The current regular maximum nominal diameter is DN3000. Larger-diameter requirements can be reviewed separately for feasibility.

The usual iodine value range is around 800-1200mg/g. The exact target depends on activation process and project requirement, and higher-value grades can be reviewed separately.

Depending on product type and project scope, support may include FSC-related material files, food-contact test reports, REACH-related documents, and BSCI or factory-audit materials. File scope is reviewed case by case.

For products that need food-contact evaluation, third-party testing can be arranged with qualified laboratories. Cost and lead time depend on the actual test scope.

REACH support usually depends on the product formulation, chemical content, and end use. Sharing material composition and application helps determine the relevant compliance file scope.

Yes. Sample review is strongly recommended before mass production. Sample charge and freight depend on product type and destination.

Yes. Customization can cover size, shape, thickness, color, surface texture, and selected formulation adjustments. Technical feasibility and tooling cost need to be evaluated.

Standard samples often take 7-14 working days. First samples involving custom tooling may take 14-21 working days depending on tooling complexity.

Yes. Shipments to Europe, North America, Australia, and Southeast Asia are regularly arranged, with experience in region-specific import and logistics requirements.

Standard export packing follows international transport requirements. Actual packing differs by product type and may include PE film, woven bags, cartons, pallets, or frame packing.

Transit time depends on destination port. As a rough reference, Asia is often 7-14 days, Europe around 25-35 days, and North America around 15-30 days depending on coast and route.

MOQ varies by product. Standard products often start around 500-1000 units, while customized products usually depend on tooling and process complexity. Large-diameter pipe and building materials are often reviewed by project.

The standard method is T/T bank transfer. New customers commonly work on a 30% deposit plus 70% balance before shipment. More flexible terms may be reviewed for repeat customers.

A standard quotation is usually valid for 30 days. After that, raw-material fluctuations and logistics changes may affect pricing.